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iceland volcano, airlines, facebook airlines, klm YEAH, go KLM! Great learnings and they paid off. http://www.socialbakers.com/blog/169-which-european-airlines-reacted-well-to-ash-on-facebook/ A nice article on the reaction speed of airliners on Facebook after Iceland decided...
You can help change the shape of the world by picking your favourite dream destination on the map. KLM will award one dream holiday every week to a lucky friend. What is your dream destination?